Hospitality generally refers to the reception and entertainment of guests, while customer service is more focused on providing assistance and addressing the needs of customers. Both hospitality and customer service are important parts of running a successful business, but they require different skills and approaches.
Hotel and Restaurant Management
Are you a people person? Then hospitality may be the field for you! Learn about what makes the hotel and restaurant industries unique. Learn about large and small restaurants, boutique and resort hotels, and their day-to-day operations. Evaluate the environment for these businesses by examining their customers and their competition. Discover trends and technology that makes each industry exciting and innovative. Explore a variety of interesting job options from Front Desk and Concierge services to Maître d and food service.
We are managing all the tasks and aspects of managing a hospitality business. These businesses focus on welcoming customers and providing them with pleasant experiences through dining, lodging, events, entertainment, or travel.